These terms are between you and Iron Oak Outdoors, LLC, a Florida limited liability company ("we"), and cover your use of Rank & Report. By creating an account, you agree to them on behalf of yourself and the agency you sign up for.
The service
Rank & Report reads figures from accounts you connect, shows them to your team, flags issues, writes monthly reviews, and produces client reports. We may improve or change features over time. If we remove something important, we'll tell account owners first.
Your account and team
- You need a valid email address to sign up. Keep your sign-in secure.
- The person who creates the agency is its owner. Owners decide who joins and what role they have, and are responsible for their team's use.
- You must be at least 18 and able to agree to these terms for your agency.
Connecting your clients' accounts
- Only connect accounts you're allowed to access and report on.
- You confirm that each client has agreed to you using their data in Rank & Report and sharing reports with them. That includes data from Google Ads, Google Analytics, Search Console and Business Profile.
- Your use of connected services stays subject to those services' own terms, including Google's.
- Don't put patient or health information, payment card numbers, or passwords for other services into Rank & Report.
Fair use
Don't:
- misuse the service
- try to get into other agencies' data
- overload the service on purpose
- work around its limits
- resell it as your own data feed
Reports you make for your clients are yours to share with them. Raw data from third-party providers (such as keyword ranking data) is licensed for use inside Rank & Report and your client reports, not for bulk export or resale.
Accuracy
We work hard to make every figure match its source, and we label figures we haven't been able to check. But figures come from third parties, who can change, delay or correct their data. We can't guarantee any figure is complete or error-free. Check important numbers against the source before relying on them for big decisions.
The monthly review is drafted by AI from your client's figures. We take out any line whose numbers we can't match to the data, but its grades and suggestions are a starting point for your own judgment, not professional advice.
Trial, billing and price
- New agencies get a 14-day free trial. No card is needed to start.
- You can subscribe at any time from the Billing page. Subscribing during the trial doesn't shorten it: the first charge is on the day the trial ends.
- If the trial ends without a subscription, your account becomes read-only and nothing is charged. You can still sign in and see everything stored, but nothing new is read, reviewed or reported until you subscribe. We keep the data for 90 days, then delete it, as the privacy policy describes.
- The price is shown on the pricing page: currently $99 per active location per month, in US dollars, plus any sales tax that applies.
- You're billed monthly in advance through Stripe, by card or US bank account, for the number of active locations. Paused and archived locations aren't billed. Adding, pausing or resuming a location during a month is prorated on the next invoice.
- If a payment fails, Stripe tries again over the following days and everything keeps working meanwhile. If it stays unpaid, the account becomes read-only, as after a trial.
- We'll give at least 30 days' notice by email before a price change affects you.
Cancelling and refunds
- You can cancel any time from the Billing page (Manage billing), or by emailing support@rankandreport.com. Cancelling stops future charges. You keep full access until the end of the month you've paid for, and the account then becomes read-only.
- Payments aren't refundable for partly used months, except where the law requires it.
- If you were charged in error, or the service was unavailable for a significant part of a month, email us within 30 days and we'll make it right with a refund or credit.
- If you think a charge is wrong, please contact us before disputing it with your bank. We'll answer within two business days.
Your data
Your data stays yours. Our privacy policy explains how we handle it. When an account becomes read-only, its data is kept for 90 days and then deleted. When you ask us to close your account, we delete your data as that policy describes. Before then, you can ask us for an export of your reports.
Suspension and ending
We may suspend or close an account that breaks these terms, puts other agencies' data at risk, or goes unpaid. Where we can, we'll warn you first and give you a chance to fix it.
Limits on liability
Rank & Report is provided "as is". As far as the law allows:
- We aren't liable for indirect or consequential losses, such as lost profits or lost clients.
- Our total liability for any claim is limited to what you paid us in the 12 months before the claim.
Changes to these terms
We may update these terms. We'll change the date at the top and, for significant changes, email account owners at least 30 days before they take effect.
Law
These terms are governed by the laws of Florida, USA. Any dispute goes to the courts there, unless the law where you are says otherwise.